https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d6f43c5d-5c29-4029-aa17-59693b50a642&ccId=9200392038849_2&jobId=437019&lang=en_US&source=CC3

Senior AV Technical Support and Maintenance Specialist

Foreign Service Institute 1, Arlington, VA, US

8 days ago

Requisition ID: 1029

Position Summary

This is an ONSITE position located in Arlington, Virginia.

National Capitol Contracting is seeking an energetic and service-oriented Senior Audio Visual Technical Support and Maintenance Specialist to join a team of professionals at the Foreign Services Institute (FSI), providing high-quality, innovative training, and resources to empower foreign affairs professionals as they advance U.S. foreign policy to serve the American people. In this role, you will be providing onsite AV technical support, assist in resolving any issues that arise, and provide support and training to customers and administration.

This is an opportunity to grow, make a difference, and significantly advance your career, your impact, and your capabilities.

Key Areas of Responsibility

• Support audio visual components of events, meetings and conferences.
• Service and install audio visual systems, mounting/replacing equipment, cabling, testing and terminating cables.
• Analyze and troubleshoot AV technical issues that arise, particularly with classroom systems.
• Testing and evaluating equipment, referencing manuals and other resources to determine faults.
• Train end-users/customers on use of AV systems and equipment.
• Maintain accurate inventory records.

Minimum Requirements

• Ability to obtain and maintain a Public Trust Clearance (must be able to pass a criminal background and credit check).

•  5+ years of relevant experience in a similar role supporting and troubleshooting AV systems/components in a conference/event space.

• Knowledge of AV control systems such as Creston, AMX and Extron.

• Working knowledge of networking AV equipment.

• Familiarity with Digital Signal Processing.

• Ability to work independently as well as part of a team.

• Customer service skills.

• Excellent communication skills.

Preferred Qualifications

• CTS and other AV related certifications desirable, but not required.

Special Position Requirements

Schedule: Monday - Friday, 7:30AM-4:00PM

Environment/Physical Demands: Standing for periods of time, walking throughout campus to each conference room/event space, ability to be mobile to perform above duties.

This is a full-time position. NCC offers a competitive compensation packages: salary is commensurate with experience. Benefits include medical, dental, flexible spending, three weeks accrued Paid Time Off (PTO), paid federal holidays, and 401(k) with company match. 

NCC is an Equal Opportunity Employer (Minority/Female/Disabled/Veteran).